Terms of Service

1. Acceptance of Terms

By accessing and using Inoyu's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Inoyu provides a Customer Data Platform (CDP) designed to make enterprise-grade customer data tools accessible to small and medium businesses while respecting privacy and enabling intelligent, AI-powered personalization. Our services include:

• Open-source core CDP functionality
• Commercial UI add-ons and tools
• Consulting and setup services
• Support and documentation

3. User Accounts and Registration

To access certain features of our services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account

4. Acceptable Use Policy

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Transmit harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Use the service for any unlawful or prohibited purpose

5. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. We are committed to privacy-first practices and comply with applicable data protection regulations.

6. Intellectual Property Rights

The service and its original content, features, and functionality are and will remain the exclusive property of Inoyu and its licensors. The service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

7. Open Source Components

Portions of our service are provided under open source licenses. These components are subject to their respective license terms, which may differ from these Terms. You are responsible for complying with all applicable open source license terms.

8. Payment Terms

For paid services:

• Fees are billed in advance on a monthly or annual basis
• All fees are non-refundable unless otherwise specified
• We may change our fees with 30 days' notice
• You are responsible for all applicable taxes

9. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may perform maintenance, updates, or modifications that temporarily affect service availability.

10. Limitation of Liability

In no event shall Inoyu, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

11. Disclaimer of Warranties

The service is provided on an "AS IS" and "AS AVAILABLE" basis. Inoyu expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the service will cease immediately.

13. Governing Law

These Terms shall be interpreted and governed by the laws of Switzerland, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at: